Welcome to Lush’s online shop - we’re ready and able to bring you the freshest bathtime treats, parcelled with love and delivered to your door.
Our retail shops currently remain closed until further notice.
The great news is you can still enjoy FREE standard delivery for orders above $60. The not so great news is that your parcel is very likely to take longer than usual to get to you. We are currently looking at orders being dispatched arriving 2 to 3 business days after the point of ordering.
If you need your Lush in a rush, please opt for Same Day Delivery instead! If you place your orders before 10am, it can be shipped on the same day! For orders placed after 10am, for same day delivery, they will be shipped the following day.
Our delivery partner has also been overwhelmed with the surge of deliveries and will need a little extra time to get your parcels delivered. Do expect a delay for your orders to be shipped to you. Your orders will be delivered within 1-4 business days!
We are also ensuring the safety of all our teams, pickers and packers. We believe in happy people making happy soap, so we have taken the following steps, amongst others, to ensure this firmly remains the case:
- Ensure all staff picking and packing online orders to wear face masks and gloves, as well as maintain safe distancing of 1meter apart
- Limited number of staff in a working space at any given time to abide to the rule of one person per 16sqm
- The same colleagues will be working on the same shifts together, to minimise unnecessary contact with members of different teams.
If you have any questions please drop us a line at [email protected] !
We can’t wait to get your Lush goodies to you to help make this time easier and would like to thank you for your patience and understanding in these exceptional circumstances.
Whilst we sadly cannot interact in person at the moment, with our retail stores temporarily closed, we will be using our digital spaces to provide Lush updates and entertainment for you during this uncertain time. Please follow us on our social media pages, Facebook, Instagram and Tiktok for constant updates
If you would like to be notified when products go live on the website, please sign up to our newsletter.
Be safe, keep calm and stay clean.